This incident has been resolved and the affected services have been restored.
Posted Apr 03, 2026 - 04:11 PDT
Monitoring
The intermittent service degradation affecting recording transcriptions for Zoom Phone, Voicemail and Meetings has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
Posted Apr 03, 2026 - 03:52 PDT
Identified
We have successfully identified the root cause for intermittent service degradation affecting recording transcriptions for Zoom Phone, Voicemail and Meetings.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Posted Apr 03, 2026 - 03:43 PDT
Update
We are continuing to investigate this issue and will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Posted Apr 03, 2026 - 03:10 PDT
Investigating
We are currently investigating an intermittent service degradation affecting recording transcriptions for Zoom Phone, Voicemail and Meetings.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Posted Apr 03, 2026 - 02:08 PDT
This incident affected: Zoom Meetings (Live Transcription) and Zoom Phone (Transcription).