Zoom for Government Service Status
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 2026 - 22:00 PDT
Scheduled - Due to a recent change with our phone carrier, the following Germany Toll number is being decommissioned: +492211XXXX784 and a new number is added as a replacement +49721XXXX9660.

Please update your Admin Portal with the new Germany toll number to ensure uninterrupted service on your account.

Scheduled meetings for 04/12/2026 and onward may need to be rescheduled so that the updated toll numbers will be reflected in newly scheduled meetings. If meeting invites are not updated to reflect the additional toll numbers, participants dialing in from Germany will not be able to join using the decommissioned number.

Mar 11, 2026 22:00 - Apr 12, 2026 21:30 PDT
Zoom Chat Operational
Zoom Chat Operational
Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications Operational
File Transfers: File, Video, Pictures, Voice Operational
Zoom AIC Operational
Zoom Contact Center Operational
Zoom Contact Center Operational
Web Portal (Admin/Users/Provisioning) Operational
Desktop Client (Supervisors/Agents) Operational
3rd Party Integration Clients (e.g. Salesforce, ServiceNow) Operational
Reporting Service Operational
SMS Operational
PSTN Operational
Zoom Developer Platform Operational
Web SDK Operational
REST API Operational
Marketplace Operational
Webhooks Operational
Zoom Events Operational
Zoom Meetings Under Maintenance
Zoom Meetings Operational
Live Transcription Operational
Recording Operational
Live Streaming Operational
Meeting Dial-in/Telephony Under Maintenance
Zoom Conference Room Connector Operational
Zoom Whiteboard Operational
Zoom Webinars Operational
Zoom AIC Operational
Closed Captioning Operational
Zoom Notes Operational
Zoom Phone Operational
Zoom Phone Operational
Voicemail/Recording/Call Log Operational
SMS/MMS (Inbound/Outbound) Operational
Zoom Subscriptions Operational
Zoom Support Operational
Knowledge Base Operational
Ticketing Operational
Zoom Website Operational
Zoom Dashboard & Reporting Operational
Download Center & Clients Operational
Web Portal Operational
Web Client Operational
Support Page Operational
Integrations/Calendar/Plug-In/Add-In Operational
Zoom Rooms Operational
Zoom Rooms Operational
Zoom Workspace Reservation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Announcing IP Address Changes (No Operational Impact) Apr 1, 2026 23:59 - Apr 2, 2026 00:00 PDT

The following new IPv4 and IPv6 subnet ranges will be deployed to Zoom for Government resources for Meetings and Webinars, CRC, and enhanced API Connector resources, starting no earlier than 30 days from the posting of this notice. We recommend that network administrators, with Zoom for Government-specific firewall or network rules, update their systems as soon as possible in preparation.


New IPv4 range for Meetings and Webinars, CRC, and enhanced API Connector:

198.251.232.0/21

New IPv6 range for Meetings and Webinars, CRC, and enhanced API Connector:

2620:123:2028::/46


A complete list of network firewall IP ranges for Zoom for Government can be found on the Zoom for Government Support site at: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010104

Posted on Feb 01, 2026 - 12:00 PST

Announcing IP Address Changes (No Operational Impact) Apr 1, 2026 23:59 - Apr 2, 2026 00:00 PDT

The following IPv4 and IPv6 subnet ranges will be removed from Zoom for Government resources for Meetings and Webinars, CRC, enhanced API Connector, Zoom Phone, and Zoom Contact Center (ZCC) resources, starting no earlier than 30 days from the posting of this notice. We recommend that network administrators, with Zoom for Government-specific firewall or network rules, update their systems as soon as possible in preparation.

Removed IPv4 range for Meetings and Webinars, CRC, enhanced API Connector, Zoom Phone, and ZCC:
161.199.136.0/22
161.199.136.0/24
161.199.138.0/24
198.251.240.0/20

Removed IPv6 range for Zoom Phone:
2620:123:2005:8a::00/64
2620:123:2009:88::00/64

A complete list of network firewall IP ranges for Zoom for Government can be found on the Zoom for Government Support site at: Knowledge Base - Network firewall or proxy server settings for Zoom for Government - Zoom for Government

Posted on Mar 01, 2026 - 10:06 PST

Scheduled Zoom Software Quarterly Lifecycle Update (5/2/2026) May 2, 2026 17:00-18:00 PDT

The next Zoom Software Quarterly Lifecycle policy enforcement, scheduled for May 2, 2026, will maintain the same version requirements as the February 2026 enforcement for all clients and plugins, except for Zoom Rooms. Zoom will be enforcing a new minimum version for Zoom Rooms (Windows, macOS, iPad, appliances, iOS and Android controllers), approximately 90 days from now on May 2, 2026.

For more information, such as specific versions we are enforcing, please see the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010233

To assist with checking the client versions on your account, refer to the Dashboard support article for more information: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010592

Posted on Feb 02, 2026 - 15:57 PST
Mar 13, 2026

No incidents reported today.

Mar 12, 2026
Completed - The scheduled maintenance has been completed.
Mar 12, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 15:00 PDT
Scheduled - We will be performing maintenance on Zoom for Government Support Ticketing and Knowledge Base. Users may experience issues accessing Zoom Support’s Knowledge Base and Ticketing during the maintenance window.
Mar 9, 17:35 PDT
Mar 11, 2026
Completed - The scheduled maintenance has been completed.
Mar 11, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 19:00 PDT
Scheduled - We will be performing scheduled maintenance for Zoom Chat service. Users may potentially experience a brief interruption of service during the maintenance window.
Mar 9, 21:31 PDT
Completed - The scheduled maintenance has been completed.
Mar 11, 19:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 17:00 PDT
Scheduled - We will be providing a new version of our Zoom Room Client for macOS, Windows and Appliances. They will be available for download at https://zoomgov.com/download

Mac ZR/Win ZR Release note https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010986

Mar 6, 09:57 PST
Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026
Completed - The scheduled maintenance has been completed.
Mar 5, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 17:01 PST
Scheduled - We will be deploying an update for the Zoom Web client. Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010925 for more details. Users may experience a brief disconnect during the maintenance window.
Mar 4, 16:28 PST
Completed - The scheduled maintenance has been completed.
Mar 5, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 17:00 PST
Scheduled - We will be deploying an update for the Zoom Web client. Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010925 for more details. Users may experience a brief disconnect during the maintenance window.
Mar 4, 16:33 PST
Resolved - This incident has been resolved and the affected services have been restored.
Mar 5, 12:46 PST
Monitoring - The service degradation affecting Zoom Billing and Payments web pages in all the regions has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

Mar 5, 12:34 PST
Update - We have identified a service degradation affecting Zoom Billing and Payments web pages in all the regions.

We continue to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Mar 5, 12:13 PST
Update - We have identified a service degradation affecting Zoom Billing and Payments web pages in all the regions.

Our team is continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Mar 5, 09:58 PST
Update - We continue to identify a service degradation affecting Zoom Billing and Payments web pages.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Mar 5, 09:58 PST
Identified - We have identified a service degradation affecting Zoom Billing and Payment web pages.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Mar 5, 07:04 PST
Investigating - We are currently investigating a service degradation affecting Zoom Billing and Payment web pages.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Mar 5, 06:44 PST
Mar 4, 2026

No incidents reported.

Mar 3, 2026
Completed - The scheduled maintenance has been completed.
Mar 3, 19:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 17:00 PST
Scheduled - We will be performing scheduled maintenance for Zoom Chat. There will be no operational impact. All services will be available during this scheduled maintenance.
Feb 27, 02:49 PST
Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026
Completed - The scheduled maintenance has been completed.
Feb 27, 21:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 17:00 PST
Scheduled - We will be performing an update to our Web Backend. Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010189 for more details.

Users may experience an interruption of service during the maintenance window.

Feb 23, 20:22 PST