Zoom for Government Service Status

All Systems Operational

ZFG: Zoom Chat Operational
Zoom Chat Operational
Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications Operational
File Transfers: File, Video, Pictures, Voice Operational
Zoom AIC Operational
ZFG: Zoom Contact Center Operational
Zoom Contact Center Operational
Web Portal (Admin/Users/Provisioning) Operational
Desktop Client (Supervisors/Agents) Operational
3rd Party Integration Clients (e.g. Salesforce, ServiceNow) Operational
Reporting Service Operational
SMS Operational
PSTN Operational
ZFG: Zoom Developer Platform Operational
Web SDK Operational
REST API Operational
Marketplace Operational
Webhooks Operational
ZFG: Zoom Canvas Operational
ZFG: Zoom Events Operational
ZFG: Zoom Meetings Operational
Zoom Meetings Operational
Live Transcription Operational
Recording Operational
Live Streaming Operational
Meeting Dial-in/Telephony Operational
Zoom Conference Room Connector Operational
Zoom Whiteboard Operational
Zoom Webinars Operational
Zoom AIC Operational
Closed Captioning Operational
Reports Operational
ZFG: Zoom Notes Operational
ZFG: Zoom Phone Operational
Zoom Phone Operational
Voicemail/Recording/Call Log Operational
SMS/MMS (Inbound/Outbound) Operational
Transcription Operational
Web Portal (Admin/Users/Provisioning/Dashboard & Reporting) Operational
ZFG: Zoom Subscriptions Operational
ZFG: Zoom Support Operational
Knowledge Base Operational
Ticketing Operational
ZFG: Zoom Website Operational
Zoom Dashboard & Reporting Operational
Download Center & Clients Operational
Web Portal Operational
Web Client Operational
Support Page Operational
Integrations/Calendar/Plug-In/Add-In Operational
ZFG: Zoom Rooms Operational
Zoom Rooms Operational
Zoom Workspace Reservation Operational
ZFD: Zoom Chat Operational
Zoom Chat Operational
Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications Operational
File Transfers: File, Video, Pictures, Voice Operational
Zoom AIC Operational
ZFD: Zoom Contact Center Operational
Zoom Contact Center Operational
Web Portal (Admin/Users/Provisioning) Operational
Desktop Client (Supervisors/Agents) Operational
3rd Party Integration Clients (e.g. Salesforce, ServiceNow) Operational
Reporting Service Operational
SMS Operational
PSTN Operational
ZFD: Zoom Developer Platform Operational
Web SDK Operational
REST API Operational
Marketplace Operational
Webhooks Operational
ZFD: Zoom Events Operational
ZFD: Zoom Meetings Operational
Zoom Meetings Operational
Live Transcription Operational
Recording Operational
Live Streaming Operational
Meeting Dial-in/Telephony Operational
Zoom Conference Room Connector Operational
Zoom Whiteboard Operational
Zoom Webinars Operational
Zoom AIC Operational
Closed Captioning Operational
ZFD: Zoom Notes Operational
ZFD: Zoom Phone Operational
Zoom Phone Operational
Voicemail/Recording/Call Log Operational
SMS/MMS (Inbound/Outbound) Operational
Transcription Operational
Web Portal (Admin/Users/Provisioning/Dashboard & Reporting) Operational
ZFD: Zoom Subscriptions Operational
ZFD: Zoom Support Operational
Knowledge Base Operational
Ticketing Operational
ZFD: Zoom Website Operational
Zoom Dashboard & Reporting Operational
Download Center & Clients Operational
Web Portal Operational
Web Client Operational
Support Page Operational
Integrations/Calendar/Plug-In/Add-In Operational
ZFD: Zoom Rooms Operational
Zoom Rooms Operational
Zoom Workspace Reservation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ZFG Deprecation of 'Use Content Delivery Network' Feature Aug 21, 2026 17:00 - Aug 22, 2026 22:00 PDT

We are completing the final phase of the deprecation of the "Use Content Delivery Network" (CDN) feature in Zoom Meetings Web. The UI-side disablement was rolled out last year, and we are now performing a full backend cleanup — removing the remaining codebase and associated database tables.

What Is Changing?

The backend infrastructure supporting the "Use Content Delivery Network" toggle is being permanently removed. This includes:

- Removal of all code related to the CDN feature
- Cleanup of associated database tables

Why Are We Making This Change?

This cleanup effort is designed to reduce technical debt, streamline our codebase, and minimize the risk of future regressions. It is part of our ongoing commitment to maintaining a healthy and efficient platform.

Impact on Administrators:

- No disruption is expected. This is a backend-only cleanup with no customer-facing impact.
- No breaking changes or compatibility issues are anticipated.
- No action is required from administrators or end users.

This communication is being sent proactively out of an abundance of caution, in the unlikely event of any minor hiccups during the maintenance window.

Questions or Concerns?

If you have any questions, please reach out to the Zoom support.

Thank you for your continued partnership. We appreciate your patience as we work to keep the platform robust and reliable.

Posted on Jul 21, 2026 - 09:24 PDT

ZFD Scheduled Zoom Software Quarterly Lifecycle Update (11/7/2026) Nov 7, 2026 16:00-17:00 PST

Zoom will be enforcing a new minimum version for the following areas, approximately 90 days from now on November 7, 2026:

VDI Plugin

Meeting SDK (Web)

All other clients and plugins not listed here will maintain the same version requirements as the August 2026 enforcement.

For more information, such as specific versions we are enforcing, please see the Zoom Software Quarterly Lifecycle Policy support article:https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010233

To assist with checking the client versions on your account, refer to the Dashboard support article for more information:https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010592

Posted on Aug 07, 2026 - 10:58 PDT

ZFG Scheduled Zoom Software Quarterly Lifecycle Update (11/7/2026) Nov 7, 2026 16:00-17:00 PST

Zoom will be enforcing a new minimum version for the following areas, approximately 90 days from now on November 7, 2026:

VDI Plugin

Meeting SDK (Web)

All other clients and plugins not listed here will maintain the same version requirements as the August 2026 enforcement.

For more information, such as specific versions we are enforcing, please see the Zoom Software Quarterly Lifecycle Policy support article:https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010233

To assist with checking the client versions on your account, refer to the Dashboard support article for more information:https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010592

Posted on Aug 07, 2026 - 10:58 PDT

Aug 16, 2026

Completed - The scheduled maintenance has been completed.
Aug 16, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 17:00 PDT
Scheduled - We will be performing maintenance for Zoom AIC (Meeting & Chat) by fixing a content moderation configuration.

There is no operational impact. All services will be available during this scheduled update.

Aug 12, 13:25 PDT

Aug 15, 2026

Completed - The scheduled maintenance has been completed.
Aug 15, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 21:30 PDT
Scheduled - We will be performing maintenance for Zoom Chat. Users may potentially experience a brief interruption of service during the maintenance window.
Aug 13, 21:46 PDT
Completed - The scheduled maintenance has been completed.
Aug 15, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 17:00 PDT
Scheduled - We plan to have maintenance activity for ZoomAI services, live and recording transcription and translation, to support higher availability and resilience.

No operational impact is expected.

Aug 12, 17:49 PDT

Aug 14, 2026

Resolved - This incident has been resolved and the affected services have been restored.
Aug 14, 00:41 PDT
Monitoring - A service degradation affecting Zoom Meetings and Webinars Question & Answer Report download has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

Aug 14, 00:30 PDT
Identified - We have successfully identified the root cause of a service degradation affecting Zoom Meetings and Webinars Question & Answer Report download.

The downloaded report file displays "No QA" when opened, instead of the expected information.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Aug 14, 00:15 PDT
Investigating - We are currently investigating a service degradation affecting Zoom Meetings and Webinars Question & Answer Report download.

The downloaded report file displays "No QA" when opened, instead of the expected information.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Aug 13, 23:29 PDT

Aug 13, 2026

Completed - The scheduled maintenance has been completed.
Aug 13, 20:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 17:00 PDT
Update - This maintenance has been rescheduled to 08/13/2026.
Aug 13, 12:08 PDT
Scheduled - We will be providing a security patch update for Mac/Win ZR client. They will be available for download at https://zoomgov.com/download .

Please refer to https://support.zoomgov.com/kb?id=kb_article_view&sysparm_article=KB0010986 for more details.

There is no operational impact. All services will be available during this scheduled update.

Aug 12, 13:00 PDT
Completed - The scheduled maintenance has been completed.
Aug 13, 20:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 17:01 PDT
Update - This maintenance has been rescheduled to 08/13/2026.
Aug 13, 12:08 PDT
Scheduled - We will be providing a security patch update for Mac/Win ZR client. They will be available for download at https://zoomgov.com/download .

Please refer to https://support.zoomgov.com/kb?id=kb_article_view&sysparm_article=KB0010986 for more details.

There is no operational impact. All services will be available during this scheduled update.

Aug 13, 17:00 PDT
Completed - The scheduled maintenance has been completed.
Aug 13, 20:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 17:01 PDT
Scheduled - We will be performing maintenance for Zoom Chat. Users may potentially experience a brief interruption of service during the maintenance window.
Aug 11, 17:41 PDT

Aug 12, 2026

Completed - The scheduled maintenance has been completed.
Aug 12, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 17:01 PDT
Scheduled - We plan to have maintenance activity for ZoomAI services, live and recording transcription and translation, to support higher availability and resilience.
Aug 10, 17:08 PDT
Completed - The scheduled maintenance has been completed.
Aug 12, 22:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 17:00 PDT
Scheduled - We plan to have maintenance for ZoomAI Chat Services to improve stability in ZfG
Aug 10, 17:22 PDT
Completed - The scheduled maintenance has been completed.
Aug 12, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 17:00 PDT
Scheduled - We plan to have maintenance for ZoomAI Chat Services to improve stability in ZfD
Aug 10, 17:22 PDT
Completed - The scheduled maintenance has been completed.
Aug 12, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 18:00 PDT
Scheduled - We will be performing maintenance for Zoom Chat. Users may potentially experience a brief interruption of service during the maintenance window.
Aug 10, 21:40 PDT

Aug 11, 2026

No incidents reported.

Aug 10, 2026

Completed - The scheduled maintenance has been completed.
Aug 10, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 17:02 PDT
Scheduled - We plan to have maintenance for ZoomAI Services and Live/Recording Transcription Services to help support AA in ZoomGov.
Aug 7, 14:01 PDT
Completed - The scheduled maintenance has been completed.
Aug 10, 21:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 17:00 PDT
Scheduled - We will be performing an update to our Zoom Web App/Web Client. Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010925 for more details.

Users may potentially experience a brief interruption of service during the maintenance window.

Aug 7, 11:18 PDT
Completed - The scheduled maintenance has been completed.
Aug 10, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 17:00 PDT
Scheduled - We will be performing an update to our Zoom Web App/Web Client. Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010925 for more details.

Users may potentially experience a brief interruption of service during the maintenance window.

Aug 7, 11:18 PDT
Completed - The scheduled maintenance has been completed.
Aug 10, 17:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 17:00 PDT
Scheduled - We plan to have maintenance activity for ZoomAI chat services, to support higher availability and resilience. No operational impact is expected.
Aug 7, 14:54 PDT

Aug 9, 2026

Completed - The scheduled maintenance has been completed.
Aug 9, 20:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 17:00 PDT
Scheduled - Zoom plans to deploy additional models to Gov production in common EKS in preparation for supporting ZVA workloads.

There is no operational impact. All services will be available during this scheduled update.

Aug 5, 16:33 PDT

Aug 8, 2026

Completed - The scheduled maintenance has been completed.
Aug 8, 22:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 17:00 PDT
Scheduled - We will be performing maintenance for Meeting Summary.

No operational impact is expected.

Aug 4, 11:23 PDT

Aug 7, 2026

Resolved - This incident has been resolved and the affected service has been restored.
Aug 7, 23:19 PDT
Monitoring - The issue affecting Zoom Meetings in the US region has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

Aug 7, 23:06 PDT
Identified - We have successfully identified the root cause affecting Zoom Meetings in the US region.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

Aug 7, 22:57 PDT
Investigating - We are currently investigating a service degradation affecting a subset of users using Zoom Meetings in the US region.

Our team is actively working on the resolution and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

Aug 7, 22:49 PDT
Completed - The scheduled maintenance has been completed.
Aug 7, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 17:01 PDT
Scheduled - We plan to have maintenance for ZoomAI Services and Live/Recording Transcription Services to help support AA in ZoomGov.
Aug 4, 12:14 PDT
Completed - The scheduled maintenance has been completed.
Aug 7, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 18:00 PDT
Scheduled - Zoom for Government will be updating the Slow track and Prompted versions for Zoom clients on August 07, 2026.

Slow channel updates:

Windows: 7.0.6
macOS: 7.0.6
Linux: 7.0.6
VDI : 6.6.16

Prompted version updates:

Windows: 7.0.6
macOS: 7.0.6
Linux: 7.0.6
VDI : 6.6.16

For more information, such as specific versions, please refer to the Zoom Minimum, Prompted, and Slow/Fast Update Versions support article: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010609

Jul 31, 07:11 PDT

Aug 6, 2026

Completed - The scheduled maintenance has been completed.
Aug 6, 20:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 17:00 PDT
Scheduled - We will be providing a new version of our macOS and Windows clients. They will be available for download at https://zoomgov.com/download. We will also be performing a staggered release for iOS and Android on applicable app stores.

Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010985 for more details.

There is no operational impact. All services will be available during this scheduled update.

Aug 4, 16:48 PDT
Completed - The scheduled maintenance has been completed.
Aug 6, 20:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 17:01 PDT
Scheduled - We will be providing a new version of our macOS and Windows clients. They will be available for download at https://zoomgov.com/download. We will also be performing a staggered release for iOS and Android on applicable app stores.

Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010985 for more details.

There is no operational impact. All services will be available during this scheduled update.

Aug 4, 16:45 PDT

Aug 5, 2026

Completed - The scheduled maintenance has been completed.
Aug 5, 20:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 17:02 PDT
Scheduled - We will be providing a new version of our macOS and Windows clients. They will be available for download at https://zoomgov.com/download. We will also be performing a staggered release for iOS and Android on applicable app stores.

Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010985 for more details.

There is no operational impact. All services will be available during this scheduled update.

Aug 3, 15:11 PDT
Completed - The scheduled maintenance has been completed.
Aug 5, 20:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 17:01 PDT
Scheduled - We will be providing new versions of our Virtual Desktop Infrastructure (VDI) client and plugins.

Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0011041 for more details.

There is no operational impact. All services will be available during this scheduled update.

Aug 3, 15:29 PDT
Completed - The scheduled maintenance has been completed.
Aug 5, 20:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 17:00 PDT
Scheduled - We will be providing new versions of our Virtual Desktop Infrastructure (VDI) client and plugins.

Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0011041 for more details.

There is no operational impact. All services will be available during this scheduled update.

Aug 3, 15:27 PDT
Completed - The scheduled maintenance has been completed.
Aug 5, 20:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 17:01 PDT
Scheduled - We will be providing a new version of our macOS and Windows clients. They will be available for download at https://zoomgov.com/download. We will also be performing a staggered release for iOS and Android on applicable app stores.

Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010985 for more details.

There is no operational impact. All services will be available during this scheduled update.

Aug 3, 15:08 PDT

Aug 4, 2026

Completed - The scheduled maintenance has been completed.
Aug 4, 22:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 18:30 PDT
Scheduled - We will be performing maintenance for Zoom Canvas/Docs.

Users may experience a brief interruption to this service during the maintenance window.

Jul 28, 09:48 PDT

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.