Zoom for Government Service Status

All Systems Operational

ZFG: Zoom Chat Operational
Zoom Chat Operational
Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications Operational
File Transfers: File, Video, Pictures, Voice Operational
Zoom AIC Operational
ZFG: Zoom Contact Center Operational
Zoom Contact Center Operational
Web Portal (Admin/Users/Provisioning) Operational
Desktop Client (Supervisors/Agents) Operational
3rd Party Integration Clients (e.g. Salesforce, ServiceNow) Operational
Reporting Service Operational
SMS Operational
PSTN Operational
ZFG: Zoom Developer Platform Operational
Web SDK Operational
REST API Operational
Marketplace Operational
Webhooks Operational
ZFG: Zoom Canvas Operational
ZFG: Zoom Events Operational
ZFG: Zoom Meetings Operational
Zoom Meetings Operational
Live Transcription Operational
Recording Operational
Live Streaming Operational
Meeting Dial-in/Telephony Operational
Zoom Conference Room Connector Operational
Zoom Whiteboard Operational
Zoom Webinars Operational
Zoom AIC Operational
Closed Captioning Operational
Reports Operational
ZFG: Zoom Notes Operational
ZFG: Zoom Phone Operational
Zoom Phone Operational
Voicemail/Recording/Call Log Operational
SMS/MMS (Inbound/Outbound) Operational
Transcription Operational
Web Portal (Admin/Users/Provisioning/Dashboard & Reporting) Operational
ZFG: Zoom Subscriptions Operational
ZFG: Zoom Support Operational
Knowledge Base Operational
Ticketing Operational
ZFG: Zoom Website Operational
Zoom Dashboard & Reporting Operational
Download Center & Clients Operational
Web Portal Operational
Web Client Operational
Support Page Operational
Integrations/Calendar/Plug-In/Add-In Operational
ZFG: Zoom Rooms Operational
Zoom Rooms Operational
Zoom Workspace Reservation Operational
ZFD: Zoom Chat Operational
Zoom Chat Operational
Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications Operational
File Transfers: File, Video, Pictures, Voice Operational
Zoom AIC Operational
ZFD: Zoom Contact Center Operational
Zoom Contact Center Operational
Web Portal (Admin/Users/Provisioning) Operational
Desktop Client (Supervisors/Agents) Operational
3rd Party Integration Clients (e.g. Salesforce, ServiceNow) Operational
Reporting Service Operational
SMS Operational
PSTN Operational
ZFD: Zoom Developer Platform Operational
Web SDK Operational
REST API Operational
Marketplace Operational
Webhooks Operational
ZFD: Zoom Events Operational
ZFD: Zoom Meetings Operational
Zoom Meetings Operational
Live Transcription Operational
Recording Operational
Live Streaming Operational
Meeting Dial-in/Telephony Operational
Zoom Conference Room Connector Operational
Zoom Whiteboard Operational
Zoom Webinars Operational
Zoom AIC Operational
Closed Captioning Operational
ZFD: Zoom Notes Operational
ZFD: Zoom Phone Operational
Zoom Phone Operational
Voicemail/Recording/Call Log Operational
SMS/MMS (Inbound/Outbound) Operational
Transcription Operational
Web Portal (Admin/Users/Provisioning/Dashboard & Reporting) Operational
ZFD: Zoom Subscriptions Operational
ZFD: Zoom Support Operational
Knowledge Base Operational
Ticketing Operational
ZFD: Zoom Website Operational
Zoom Dashboard & Reporting Operational
Download Center & Clients Operational
Web Portal Operational
Web Client Operational
Support Page Operational
Integrations/Calendar/Plug-In/Add-In Operational
ZFD: Zoom Rooms Operational
Zoom Rooms Operational
Zoom Workspace Reservation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

ZFG Backend updates for Web (Meeting)/Chat/Recording/Whiteboard services August 30, 2026 Aug 30, 2026 18:00-22:00 PDT

We will be performing an update to our Web (Meeting)/Chat/Recording/Whiteboard services.

Please refer to the following release notes for more details.

Release notes for Web: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010189

Release notes for the Zoom Workplace app: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010985

Release notes for Zoom Whiteboard: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010757

Users may experience a brief interruption of service during the maintenance window.
Posted on Aug 27, 2026 - 13:22 PDT

ZFD Backend updates for Web (Meeting)/Chat/Recording/Whiteboard services August 30, 2026 Aug 30, 2026 18:00-22:00 PDT

We will be performing an update to our Web (Meeting)/Chat/Recording/Whiteboard services.

Please refer to the following release notes for more details.

Release notes for Web: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010189

Release notes for the Zoom Workplace app: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010985

Release notes for Zoom Whiteboard: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010757

Users may experience a brief interruption of service during the maintenance window.
Posted on Aug 27, 2026 - 13:25 PDT

ZFD Announcing Updated IP Address Ranges: September 28, 2026 (No Operational Impact) Sep 28, 2026 23:59 - Sep 29, 2026 00:00 PDT

The following new IPv4 subnet range will be deployed to Zoom for Defense for Zoom Phone and Zoom Contact Center resources, starting no earlier than 30 days from the posting of this notice. We recommend that network administrators, with Zoom for Defense-specific firewall or network rules, update their systems as soon as possible in preparation.

New IPv4 range for Zoom Phone:
140.13.184.0/21

New IPv4 range for Zoom Contact Center:
140.13.184.0/21

A complete list of network firewall IP ranges for Zoom for Defense can be found on the Zoom for Defense Support site at:
https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0011025
Posted on Aug 28, 2026 - 09:53 PDT

ZFD Scheduled Zoom Software Quarterly Lifecycle Update (11/7/2026) Nov 7, 2026 16:00-17:00 PST

Zoom will be enforcing a new minimum version for the following areas, approximately 90 days from now on November 7, 2026:

VDI Plugin

Meeting SDK (Web)

All other clients and plugins not listed here will maintain the same version requirements as the August 2026 enforcement.

For more information, such as specific versions we are enforcing, please see the Zoom Software Quarterly Lifecycle Policy support article:https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010233

To assist with checking the client versions on your account, refer to the Dashboard support article for more information:https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010592
Posted on Aug 07, 2026 - 10:58 PDT

ZFG Scheduled Zoom Software Quarterly Lifecycle Update (11/7/2026) Nov 7, 2026 16:00-17:00 PST

Zoom will be enforcing a new minimum version for the following areas, approximately 90 days from now on November 7, 2026:

VDI Plugin

Meeting SDK (Web)

All other clients and plugins not listed here will maintain the same version requirements as the August 2026 enforcement.

For more information, such as specific versions we are enforcing, please see the Zoom Software Quarterly Lifecycle Policy support article:https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010233

To assist with checking the client versions on your account, refer to the Dashboard support article for more information:https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010592
Posted on Aug 07, 2026 - 10:58 PDT
Aug 30, 2026

No incidents reported today.

Aug 29, 2026

No incidents reported.

Aug 28, 2026
ZFG Zoom Chat Maintenance: August 28, 2026
Completed - The scheduled maintenance has been completed.
Aug 28, 20:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 17:00 PDT
Scheduled - We will be performing maintenance for Zoom Chat. Users may potentially experience a brief interruption of service during the maintenance window.
Aug 25, 16:11 PDT
Aug 27, 2026
ZFG Zoom Chat Maintenance: August 27, 2026
Completed - The scheduled maintenance has been completed.
Aug 27, 20:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 17:00 PDT
Scheduled - We will be performing maintenance for Zoom Chat. Users may potentially experience a brief interruption of service during the maintenance window.
Aug 25, 16:12 PDT
Service Degradation Affecting File Uploads in ZFG
Resolved - This incident has been resolved and the affected services have been restored.
Aug 27, 18:03 PDT
Monitoring - Between 23:54 UTC and 00:18 UTC we experienced a service degradation affecting a sub set of users with File Uploads in ZFG.

This issue has been resolved and we are monitoring for stability.
Aug 27, 17:39 PDT
Aug 26, 2026
ZFG Zoom Chat Maintenance: August 26, 2026 (No Operational Impact)
Completed - The scheduled maintenance has been completed.
Aug 26, 21:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 17:00 PDT
Scheduled - We will be performing a monthly maintenance for Zoom Chat. No operational impact is expected.
Aug 24, 15:52 PDT
ZFD Zoom Chat Maintenance: August 26, 2026 (No Operational Impact)
Completed - The scheduled maintenance has been completed.
Aug 26, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 17:00 PDT
Scheduled - We will be performing monthly maintenance for Zoom Chat. No operational impact is expected.
Aug 24, 15:57 PDT
Aug 25, 2026
ZFG LLM Gateway and LLM Inference August Release: August 24, 2026
Completed - The scheduled maintenance has been completed.
Aug 25, 22:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 17:00 PDT
Scheduled - We will be deploying the August 2026 release of LLM Gateway and LLM Inference in order to address Common Vulnerabilities and Exposures (CVE.)

No operational impact is expected.
Aug 20, 13:41 PDT
ZFD LLM Gateway and LLM Inference August Release: August 24, 2026
Completed - The scheduled maintenance has been completed.
Aug 25, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 17:01 PDT
Scheduled - We will be deploying the August 2026 release of LLM Gateway and LLM Inference in order to address Common Vulnerabilities and Exposures (CVE.)

No operational impact is expected.
Aug 20, 13:41 PDT
Aug 24, 2026
ZFG Meeting Summary Monthly August Release: August 19, 2026 (No Operational Impact)
Completed - The scheduled maintenance has been completed.
Aug 24, 22:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 17:00 PDT
Scheduled - We will be performing maintenance for Meeting Summary.

No operational impact is expected.
Aug 17, 14:28 PDT
Service Degradation Affecting Zoom Meetings
Resolved - After conducting a thorough investigation, We can confirm that all services are operating normally and no impact has been observed.
Aug 24, 22:05 PDT
Investigating - We are currently investigating a service degradation affecting users ability to join Zoom meetings.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Aug 24, 21:14 PDT
ZFD Web Backend Update: August 24, 2026
Completed - The scheduled maintenance has been completed.
Aug 24, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 17:01 PDT
Scheduled - We will be performing an update to our Web Backend. Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010189 for more details.

Users may experience an interruption of service during the maintenance window.
Aug 19, 11:47 PDT
Aug 23, 2026
ZFD Zoom Events 2026 August Release: August 23, 2026 (No Operational Impact)
Completed - The scheduled maintenance has been completed.
Aug 23, 23:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 17:00 PDT
Scheduled - We will be performing an update to Zoom Events. Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010850 for more details.

No operational impact is expected.
Aug 20, 14:30 PDT
ZFG Zoom Events 2026 August Release: August 23, 2026 (No Operational Impact)
Completed - The scheduled maintenance has been completed.
Aug 23, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 17:01 PDT
Scheduled - We will be performing an update to Zoom Events. Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010850 for more details.

No operational impact is expected.
Aug 20, 14:30 PDT
ZFG Zoom Marketplace Monthly Maintenance: August 23, 2026 (No Operational Impact)
Completed - The scheduled maintenance has been completed.
Aug 23, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 17:01 PDT
Update - This maintenance has been rescheduled to August 23, 2026.
Aug 19, 17:52 PDT
Scheduled - We will be performing scheduled monthly maintenance for Zoom Marketplace. No operational impact is expected.
Aug 19, 16:25 PDT
ZFG Zoom Canvas Backend Update: August 24, 2026
Completed - The scheduled maintenance has been completed.
Aug 23, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 16:00 PDT
Scheduled - We will be performing an update to our Zoom Canvas Backend.

Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0011027 for more details.
Aug 20, 13:29 PDT
Aug 22, 2026
ZFD Zoom Chat Maintenance: August 22, 2026
Completed - The scheduled maintenance has been completed.
Aug 22, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 15:00 PDT
Scheduled - We will be performing maintenance for Zoom Chat.

Users may potentially experience a brief interruption of service during the maintenance window.
Aug 20, 13:08 PDT
ZFG Zoom Chat Maintenance: August 22, 2026
Completed - The scheduled maintenance has been completed.
Aug 22, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 15:01 PDT
Scheduled - We will be performing maintenance for Zoom Chat.

Users may potentially experience a brief interruption of service during the maintenance window.
Aug 20, 13:10 PDT
ZFG Deprecation of 'Use Content Delivery Network' Feature
Completed - The scheduled maintenance has been completed.
Aug 22, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 17:00 PDT
Scheduled - We are completing the final phase of the deprecation of the "Use Content Delivery Network" (CDN) feature in Zoom Meetings Web. The UI-side disablement was rolled out last year, and we are now performing a full backend cleanup — removing the remaining codebase and associated database tables.

What Is Changing?

The backend infrastructure supporting the "Use Content Delivery Network" toggle is being permanently removed. This includes:

- Removal of all code related to the CDN feature
- Cleanup of associated database tables

Why Are We Making This Change?

This cleanup effort is designed to reduce technical debt, streamline our codebase, and minimize the risk of future regressions. It is part of our ongoing commitment to maintaining a healthy and efficient platform.

Impact on Administrators:

- No disruption is expected. This is a backend-only cleanup with no customer-facing impact.
- No breaking changes or compatibility issues are anticipated.
- No action is required from administrators or end users.

This communication is being sent proactively out of an abundance of caution, in the unlikely event of any minor hiccups during the maintenance window.

Questions or Concerns?

If you have any questions, please reach out to the Zoom support.

Thank you for your continued partnership. We appreciate your patience as we work to keep the platform robust and reliable.
Jul 21, 09:24 PDT
Aug 21, 2026
ZFG Zoom Translation and Transcription Maintenance: August 20, 2026 (No Operational Impact)
Completed - The scheduled maintenance has been completed.
Aug 21, 22:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 17:30 PDT
Scheduled - We will be performing maintenance for ZoomAI services, live and recording transcription and translation. No operational impact is expected.
Aug 18, 16:13 PDT
ZFG Web Backend Update: August 21, 2026
Completed - The scheduled maintenance has been completed.
Aug 21, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 17:00 PDT
Scheduled - We will be performing an update to our Web Backend. Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010189 for more details.

Users may experience an interruption of service during the maintenance window.
Aug 19, 11:37 PDT
Service Degradation Affecting Zoom Meeting Dashboard in ZFG
Resolved - This incident has been resolved and the affected service has been restored.
Aug 21, 18:44 PDT
Monitoring - The service degradation affecting a subset of users with Zoom Meeting Dashboard has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Aug 21, 18:34 PDT
Update - Our team continues working on a resolution for the issue affecting Zoom Meeting Dashboards. We will provide updates as they become available.
Aug 21, 17:03 PDT
Identified - We have successfully identified the root cause affecting Zoom Meeting Dashboard in ZFG.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Aug 21, 14:19 PDT
Investigating - We are currently investigating a service degradation affecting a subset of users with Zoom Meeting Dashboard.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Aug 21, 13:49 PDT
Aug 20, 2026
ZFG Zoom Phone Update: August 20, 2026 (No Operational Impact)
Completed - The scheduled maintenance has been completed.
Aug 20, 21:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 17:00 PDT
Scheduled - We will be providing an update to Zoom Phone. Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010190 for more details.

There is no operational impact. All services will be available during this scheduled update.
Aug 17, 13:32 PDT
ZFG Zoom Contact Center Update: August 20, 2026 (No Operational Impact)
Completed - The scheduled maintenance has been completed.
Aug 20, 21:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 17:00 PDT
Scheduled - We will be providing an update to Zoom Contact Center. Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010978 for more details.

There is no operational impact. All services will be available during this scheduled update.
Aug 17, 13:12 PDT
ZFG Zoom Chat Monthly August Release: August 20, 2026 (No Operational Impact)
Completed - The scheduled maintenance has been completed.
Aug 20, 21:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 17:01 PDT
Scheduled - Monthly Maintenance to improve Zoom Chat features.

No operational impact is expected.
Aug 18, 14:14 PDT
ZFD Zoom Chat Monthly August Release: August 20, 2026 (No Operational Impact)
Completed - The scheduled maintenance has been completed.
Aug 20, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 17:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 18, 14:27 PDT
Scheduled - Monthly Maintenance to improve Zoom Chat features.

No operational impact is expected.
Aug 18, 14:24 PDT
Service Degradation Affecting Zoom Meeting Dashboard in MIL Prod
Resolved - This incident has been resolved and the affected services have been restored.
Aug 20, 17:36 PDT
Monitoring - The service degradation with Zoom Meeting Dashboard in MIL Prod has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Aug 20, 17:22 PDT
Identified - We have successfully identified the root cause affecting Zoom Meeting Dashboard in MIL Prod.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Aug 20, 16:28 PDT
Aug 19, 2026
Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026
ZFG ZoomAI Services Maintenance - Large Language Model (LLM) Gateway (GW) Content Moderation: August 14, 2026 (No Operational Impact)
Completed - The scheduled maintenance has been completed.
Aug 16, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 17:00 PDT
Scheduled - We will be performing maintenance for Zoom AIC (Meeting & Chat) by fixing a content moderation configuration.

There is no operational impact. All services will be available during this scheduled update.
Aug 12, 13:25 PDT
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