Zoom for Government Service Status

All Systems Operational

Zoom Chat Operational
Zoom Chat Operational
Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications Operational
File Transfers: File, Video, Pictures, Voice Operational
Zoom AIC Operational
Zoom Contact Center Operational
Zoom Contact Center Operational
Web Portal (Admin/Users/Provisioning) Operational
Desktop Client (Supervisors/Agents) Operational
3rd Party Integration Clients (e.g. Salesforce, ServiceNow) Operational
Reporting Service Operational
SMS Operational
PSTN Operational
Zoom Developer Platform Operational
Web SDK Operational
REST API Operational
Marketplace Operational
Webhooks Operational
Zoom Events Operational
Zoom Meetings Operational
Zoom Meetings Operational
Live Transcription Operational
Recording Operational
Live Streaming Operational
Meeting Dial-in/Telephony Operational
Zoom Conference Room Connector Operational
Zoom Whiteboard Operational
Zoom Webinars Operational
Zoom AIC Operational
Closed Captioning Operational
Zoom Notes Operational
Zoom Phone Operational
Zoom Phone Operational
Voicemail/Recording/Call Log Operational
SMS/MMS (Inbound/Outbound) Operational
Transcription Operational
Zoom Subscriptions Operational
Zoom Support Operational
Knowledge Base Operational
Ticketing Operational
Zoom Website Operational
Zoom Dashboard & Reporting Operational
Download Center & Clients Operational
Web Portal Operational
Web Client Operational
Support Page Operational
Integrations/Calendar/Plug-In/Add-In Operational
Zoom Rooms Operational
Zoom Rooms Operational
Zoom Workspace Reservation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Zoom Software Quarterly Lifecycle Update (5/2/2026) May 2, 2026 17:00-18:00 PDT

Update - As a reminder, approximately 30 days ahead of the upcoming enforcement, Zoom will be enforcing a new minimum version for Zoom Rooms (Windows, macOS, iPad, appliances, iOS and Android controllers) on May 2, 2026. All other clients and plugins will maintain the same version requirements as the February 2026 enforcement.
Apr 02, 2026 - 15:00 PDT
Scheduled - The next Zoom Software Quarterly Lifecycle policy enforcement, scheduled for May 2, 2026, will maintain the same version requirements as the February 2026 enforcement for all clients and plugins, except for Zoom Rooms. Zoom will be enforcing a new minimum version for Zoom Rooms (Windows, macOS, iPad, appliances, iOS and Android controllers), approximately 90 days from now on May 2, 2026.

For more information, such as specific versions we are enforcing, please see the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010233

To assist with checking the client versions on your account, refer to the Dashboard support article for more information: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010592
Feb 02, 2026 - 15:57 PST
Apr 13, 2026

No incidents reported today.

Apr 12, 2026
Decommission Germany DID Number for ZFG
Completed - The scheduled maintenance has been completed.
Apr 12, 21:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 22:00 PDT
Scheduled - Due to a recent change with our phone carrier, the following Germany Toll number is being decommissioned: +492211XXXX784 and a new number is added as a replacement +49721XXXX9660.

Please update your Admin Portal with the new Germany toll number to ensure uninterrupted service on your account.

Scheduled meetings for 04/12/2026 and onward may need to be rescheduled so that the updated toll numbers will be reflected in newly scheduled meetings. If meeting invites are not updated to reflect the additional toll numbers, participants dialing in from Germany will not be able to join using the decommissioned number.
Mar 11, 10:32 PDT
Zoom Marketplace Update - March 2026 Releases: 4/9/2026
Completed - The scheduled maintenance has been completed.
Apr 12, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 17:00 PDT
Scheduled - We will be performing an update for Zoom Marketplace. Users may potentially experience a brief interruption of service during the maintenance window.
Apr 7, 19:06 PDT
Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026
Apr 8, 2026

No incidents reported.

Apr 7, 2026
Service Degradation Affecting Multiple Services related to Web
Resolved - This incident has been resolved.
Apr 7, 18:42 PDT
Monitoring - On 4/7/2026 23:42 UTC to 4/8/2026 00:26 UTC, users may have experienced impact with multiple services due to connectivity issue with web. Services have recovered since then.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 7, 18:27 PDT
Apr 6, 2026

No incidents reported.

Apr 5, 2026
[Scheduled] GovProd Marketplace Network Configurations: April 2, 2026
Completed - The scheduled maintenance has been completed.
Apr 5, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 17:00 PDT
Scheduled - Gov Marketplace is scheduled to update network configurations that will affect DNS resolution. Customers may potentially experience some interruptions.
Mar 31, 16:54 PDT
Apr 4, 2026

No incidents reported.

Apr 3, 2026
Zoom Meetings [Web] Backend Update
Completed - The scheduled maintenance has been completed.
Apr 3, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 17:00 PDT
Scheduled - We will be updating Zoom Meetings [Web] backend. Users may potentially experience brief interruption of service during the maintenance window.
Apr 3, 12:50 PDT
Intermittent Service Degradation affecting recording transcriptions for Zoom Phone, Voicemail and Meetings
Resolved - This incident has been resolved and the affected services have been restored.
Apr 3, 04:11 PDT
Monitoring - The intermittent service degradation affecting recording transcriptions for Zoom Phone, Voicemail and Meetings has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 3, 03:52 PDT
Identified - We have successfully identified the root cause for intermittent service degradation affecting recording transcriptions for Zoom Phone, Voicemail and Meetings.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Apr 3, 03:43 PDT
Update - We are continuing to investigate this issue and will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Apr 3, 03:10 PDT
Investigating - We are currently investigating an intermittent service degradation affecting recording transcriptions for Zoom Phone, Voicemail and Meetings.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Apr 3, 02:08 PDT
Apr 2, 2026
Announcing IP Address Changes (No Operational Impact)
Completed - The scheduled maintenance has been completed.
Apr 2, 00:01 PDT
Scheduled - The following IPv4 and IPv6 subnet ranges will be removed from Zoom for Government resources for Meetings and Webinars, CRC, enhanced API Connector, Zoom Phone, and Zoom Contact Center (ZCC) resources, starting no earlier than 30 days from the posting of this notice. We recommend that network administrators, with Zoom for Government-specific firewall or network rules, update their systems as soon as possible in preparation.

Removed IPv4 range for Meetings and Webinars, CRC, enhanced API Connector, Zoom Phone, and ZCC:
161.199.136.0/22
161.199.136.0/24
161.199.138.0/24
198.251.240.0/20

Removed IPv6 range for Zoom Phone:
2620:123:2005:8a::00/64
2620:123:2009:88::00/64

A complete list of network firewall IP ranges for Zoom for Government can be found on the Zoom for Government Support site at: Knowledge Base - Network firewall or proxy server settings for Zoom for Government - Zoom for Government
Mar 1, 10:06 PST
Announcing IP Address Changes (No Operational Impact)
Completed - The scheduled maintenance has been completed.
Apr 2, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 23:59 PDT
Scheduled - The following new IPv4 and IPv6 subnet ranges will be deployed to Zoom for Government resources for Meetings and Webinars, CRC, and enhanced API Connector resources, starting no earlier than 30 days from the posting of this notice. We recommend that network administrators, with Zoom for Government-specific firewall or network rules, update their systems as soon as possible in preparation.


New IPv4 range for Meetings and Webinars, CRC, and enhanced API Connector:

198.251.232.0/21

New IPv6 range for Meetings and Webinars, CRC, and enhanced API Connector:

2620:123:2028::/46


A complete list of network firewall IP ranges for Zoom for Government can be found on the Zoom for Government Support site at: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010104
Feb 1, 12:00 PST
Apr 1, 2026
Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage