Zoom for Government Service Status

All Systems Operational

Zoom Chat Operational
Zoom Chat Operational
Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications Operational
File Transfers: File, Video, Pictures, Voice Operational
Zoom AIC Operational
Zoom Contact Center Operational
Zoom Contact Center Operational
Web Portal (Admin/Users/Provisioning) Operational
Desktop Client (Supervisors/Agents) Operational
3rd Party Integration Clients (e.g. Salesforce, ServiceNow) Operational
Reporting Service Operational
SMS Operational
PSTN Operational
Zoom Developer Platform Operational
Web SDK Operational
REST API Operational
Marketplace Operational
Webhooks Operational
Zoom Events Operational
Zoom Meetings Operational
Zoom Meetings Operational
Live Transcription Operational
Recording Operational
Live Streaming Operational
Meeting Dial-in/Telephony Operational
Zoom Conference Room Connector Operational
Zoom Whiteboard Operational
Zoom Webinars Operational
Zoom AIC Operational
Closed Captioning Operational
Zoom Notes Operational
Zoom Phone Operational
Zoom Phone Operational
Voicemail/Recording/Call Log Operational
SMS/MMS (Inbound/Outbound) Operational
Transcription Operational
Web Portal (Admin/Users/Provisioning/Dashboard & Reporting) Operational
Zoom Subscriptions Operational
Zoom Support Operational
Knowledge Base Operational
Ticketing Operational
Zoom Website Operational
Zoom Dashboard & Reporting Operational
Download Center & Clients Operational
Web Portal Operational
Web Client Operational
Support Page Operational
Integrations/Calendar/Plug-In/Add-In Operational
Zoom Rooms Operational
Zoom Rooms Operational
Zoom Workspace Reservation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Announcing IP Address Changes (No Operational Impact) May 29, 2026 23:59 - May 30, 2026 00:00 PDT

The table for Zoom Phone rules has been updated to include the use of the UDP protocols for TURN (Traversal Using Relays around NAT) support (UDP 3478). Due to this, we recommend that network administrators, with Zoom-specific firewall or network rules, update their systems. This update is only for the protocol; no changes have been made to the destination addresses used for Zoom Phone. Below are the IP ranges that will be utilized for TURN support (UDP 3478).

Zoom Phone IPv4 ranges for TURN support:
166.108.64.0/19
166.108.96.0/19

Zoom Phone IPv6 ranges for TURN support:
2620:123:20f0::/46
2620:123:20f4::/46
2620:123:20f0::/48
2620:123:20f4::/48

As a reminder, these ranges were previously announced and are already in use for Zoom Phone.

A complete list of network firewall IP ranges for Zoom for Government can be found on the Zoom for Government Support site at: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010104
Posted on Apr 29, 2026 - 12:51 PDT

Scheduled Zoom Software Quarterly Lifecycle Update (8/1/2026) Aug 1, 2026 17:00-18:00 PDT

Zoom will be enforcing a new minimum version for the following areas, approximately 90 days from now, on August 1, 2026:

Zoom Rooms (Windows, macOS, iPad, appliances, iOS and Android controllers)

Zoom Phone Appliances

VDI Client and Plugin

Meeting SDK (Native and Web)

Video SDK (Web)

All other clients and plugins not listed here will maintain the same version requirements as the May 2026 enforcement.

For more information, such as specific versions we are enforcing, please see the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010233

To assist with checking the client versions on your account, refer to the Dashboard support article for more information: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010592
Posted on Apr 30, 2026 - 15:08 PDT
May 13, 2026

No incidents reported today.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026
Web Backend Maintenance: May 8, 2026
Completed - The scheduled maintenance has been completed.
May 9, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 18:00 PDT
Scheduled - We will be performing backend updates to various Zoom services. Users may potentially experience an interruption of service during the maintenance window.
May 8, 10:25 PDT
May 8, 2026
ZfD Backend Migration: May 8, 2026
Completed - The scheduled maintenance has been completed.
May 8, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 18:00 PDT
Scheduled - We will be performing maintenance for migrating Zoom Realtime MMR backend in MIL from RHLE zones to U22 zones. No operational/users are expected to experience interruptions during the maintenance window.
May 5, 11:56 PDT
ZfD Scheduled Maintenance: Zoom Translation & Transcription Services: May 8, 2026
Completed - The scheduled maintenance has been completed.
May 8, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 17:00 PDT
Scheduled - We will be performing maintenance for Zoom Translation, Transcription services. Users may experience an interruption of service for these services during the maintenance window.
May 8, 10:49 PDT
May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026
Zoom Marketplace Maintenance: May 4, 2026
Completed - The scheduled maintenance has been completed.
May 4, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 17:00 PDT
Scheduled - We will be performing scheduled maintenance for Zoom Marketplace. Users may potentially experience a brief interruption of service during the maintenance window.
May 1, 15:41 PDT
May 3, 2026
Web Backend Update: 5/02/2026
Completed - The scheduled maintenance has been completed.
May 3, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 16:00 PDT
Scheduled - We will be performing an update to our Web Backend. Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010189 for more details.

Users may experience an interruption of service during the maintenance window.
Apr 29, 14:10 PDT
Web Backend Maintenance: 5/01/2026
Completed - The scheduled maintenance has been completed.
May 3, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 17:00 PDT
Scheduled - We will be performing backend updates to various Zoom services. Users may potentially experience a brief interruption of service during the maintenance window.
Apr 30, 09:51 PDT
May 2, 2026
Scheduled Zoom Software Quarterly Lifecycle Update (5/2/2026)
Completed - The scheduled maintenance has been completed.
May 2, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 17:00 PDT
Update - As a reminder, approximately 30 days ahead of the upcoming enforcement, Zoom will be enforcing a new minimum version for Zoom Rooms (Windows, macOS, iPad, appliances, iOS and Android controllers) on May 2, 2026. All other clients and plugins will maintain the same version requirements as the February 2026 enforcement.
Apr 2, 15:00 PDT
Scheduled - The next Zoom Software Quarterly Lifecycle policy enforcement, scheduled for May 2, 2026, will maintain the same version requirements as the February 2026 enforcement for all clients and plugins, except for Zoom Rooms. Zoom will be enforcing a new minimum version for Zoom Rooms (Windows, macOS, iPad, appliances, iOS and Android controllers), approximately 90 days from now on May 2, 2026.

For more information, such as specific versions we are enforcing, please see the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010233

To assist with checking the client versions on your account, refer to the Dashboard support article for more information: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010592
Feb 2, 15:57 PST
May 1, 2026
Apr 30, 2026

No incidents reported.

Apr 29, 2026
Service Degradation Affecting Multiple Zoom Services
Resolved - This incident has been resolved and the affected services have been restored.
Apr 29, 19:31 PDT
Monitoring - The issue affecting multiple Zoom services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 29, 12:06 PDT
Update - We have identified the service degradation affecting multiple Zoom Services. All services have been restored. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Apr 29, 11:51 PDT
Update - We have identified the service degradation affecting multiple Zoom Services. Services for Zoom Chat AIC and Zoom Web client has been restored. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Apr 29, 11:27 PDT
Update - We have identified the service degradation affecting multiple Zoom Services. Services for Zoom Phone, Zoom Meetings and Contact service has been restored. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Apr 29, 10:55 PDT
Identified - We have identified the service degradation affecting multiple Zoom Services. Services for Zoom Phone, Zoom Meetings and Contact service has been restored. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Apr 29, 10:51 PDT
Investigating - We are currently investigating service degradation affecting multiple Zoom Services.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Apr 29, 10:18 PDT
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