Resolved
This incident has been resolved and the affected services have been restored.
Posted Oct 02, 2026 - 09:45 PDT
Monitoring
The issue affecting Zoom services for ZFD has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Posted Oct 02, 2026 - 09:13 PDT
Update
We are continuing to work with our vendor and we will keep you informed with timely updates as progress is made.
Posted Oct 02, 2026 - 07:00 PDT
Update
We are continuing to work with our vendor and we will keep you informed with timely updates as progress is made.
Posted Oct 02, 2026 - 03:01 PDT
Update
We are continuing to work with our vendor and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Posted Oct 01, 2026 - 23:02 PDT
Identified
We have successfully identified the root cause of service degradation affecting Zoom services for ZFD.
Our team is actively working on a resolution with our vendor and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Posted Oct 01, 2026 - 19:07 PDT
Update
We are continuing to investigate this issue and will provide updates as soon as there is more information to share.
Thank you for your patience.
Posted Oct 01, 2026 - 16:01 PDT
Investigating
We are currently investigating a service degradation affecting Zoom services for ZFD.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Posted Oct 01, 2026 - 14:34 PDT
This incident affected: ZFD: Zoom Chat (Zoom Chat, Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications, File Transfers: File, Video, Pictures, Voice, Zoom AIC), ZFD: Zoom Contact Center (Zoom Contact Center, Web Portal (Admin/Users/Provisioning), Desktop Client (Supervisors/Agents), 3rd Party Integration Clients (e.g. Salesforce, ServiceNow), Reporting Service, SMS, PSTN), ZFD: Zoom Developer Platform (Web SDK, REST API, Marketplace, Webhooks), ZFD: Zoom Meetings (Zoom Meetings, Live Transcription, Recording, Live Streaming, Meeting Dial-in/Telephony, Zoom Conference Room Connector, Zoom Whiteboard, Zoom Webinars, Zoom AIC, Closed Captioning), ZFD: Zoom Phone (Zoom Phone, Voicemail/Recording/Call Log, SMS/MMS (Inbound/Outbound), Transcription, Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)), ZFD: Zoom Website (Zoom Dashboard & Reporting, Download Center & Clients, Web Portal, Web Client, Support Page, Integrations/Calendar/Plug-In/Add-In), ZFD: Zoom Rooms (Zoom Rooms, Zoom Workspace Reservation), and ZFD: Zoom Events.