Zoom for Government Service Status

All Systems Operational

Zoom Chat Operational
Zoom Chat Operational
Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications Operational
File Transfers: File, Video, Pictures, Voice Operational
Zoom AIC Operational
Zoom Contact Center Operational
Zoom Contact Center Operational
Web Portal (Admin/Users/Provisioning) Operational
Desktop Client (Supervisors/Agents) Operational
3rd Party Integration Clients (e.g. Salesforce, ServiceNow) Operational
Reporting Service Operational
SMS Operational
PSTN Operational
Zoom Developer Platform Operational
Web SDK Operational
REST API Operational
Marketplace Operational
Webhooks Operational
Zoom Events Operational
Zoom Meetings Operational
Zoom Meetings Operational
Live Transcription Operational
Recording Operational
Live Streaming Operational
Meeting Dial-in/Telephony Operational
Zoom Conference Room Connector Operational
Zoom Whiteboard Operational
Zoom Webinars Operational
Zoom AIC Operational
Closed Captioning ? Operational
Zoom Notes Operational
Zoom Phone Operational
Zoom Phone Operational
Voicemail/Recording/Call Log Operational
SMS/MMS (Inbound/Outbound) Operational
Zoom Subscriptions Operational
Zoom Support Operational
Knowledge Base Operational
Ticketing Operational
Zoom Website Operational
Zoom Dashboard & Reporting Operational
Download Center & Clients Operational
Web Portal Operational
Web Client Operational
Support Page Operational
Integrations/Calendar/Plug-In/Add-In Operational
Zoom Rooms Operational
Zoom Rooms Operational
Zoom Workspace Reservation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Announcing Updated IP Address Ranges Oct 22, 2025 23:59 - Oct 23, 2025 00:00 PDT

In the previous announcement for new IP ranges for Zoom for Government (https://www.zoomgovstatus.com/incidents/ch4xp6jxm3yj), the IPv4 ranges for the Meeting and Webinar, Zoom Contact Center (ZCC), Cloud Room Connector (CRC), Enhanced Room Connector, and content delivery network (CDN) resources were incorrectly listed as 172.231.81.0/24 and 172.231.80.0/24. Below are the correct IPv4 ranges that are being added to Zoom for Government resources starting no earlier than 30 days from the posting of this notice:

New IPv4 range for Meetings and Webinars, ZCC, CRC, and Enhanced Room Connector:
173.231.81.0/24

New IPv4 range for CDN:
173.231.80.0/24

In addition, the following addresses need to be removed from any Zoom for Government-specific firewall or network rules:

Removed IPv4 range for Meetings and Webinars, ZCC, CRC, and Enhanced Room Connector:
172.231.81.0/24

Removed IPv4 range for CDN:
172.231.80.0/24

The Zoom for Government firewall documentation has been updated with the correct IPv4 addresses, and the previously announced addresses have been removed. 

A complete list of network firewall IP ranges for Zoom for Government can be found on the Zoom for Government Support site at: https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010104
Posted on Sep 22, 2025 - 16:05 PDT

Scheduled Zoom Software Quarterly Lifecycle Update (11/1/2025) Nov 1, 2025 17:00-18:00 PDT

The next Zoom Software Quarterly Lifecycle policy enforcement, scheduled for November 1, 2025, will maintain the same version requirements as the August 2025 enforcement.

For more information, such as specific versions we are enforcing, please see the Zoom Software Quarterly Lifecycle Policy support article:https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010233

To assist with checking the client versions on your account, refer to the Dashboard support article:https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010592
Posted on Aug 01, 2025 - 14:02 PDT
Oct 6, 2025

No incidents reported today.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025
A subset of users may experienced issues with Zoom meetings.
Resolved - This incident has been resolved.
Oct 3, 15:50 PDT
Monitoring - Between 10/02/2025 20:10 UTC - 10/03/2025 13:57 UTC a subset of users may have experienced issues with Zoom Meetings. We have mitigated the issue and we will continue to monitor and provide updates as soon as there is more information to share.
Oct 3, 09:40 PDT
Oct 2, 2025

No incidents reported.

Oct 1, 2025

No incidents reported.

Sep 30, 2025

No incidents reported.

Sep 29, 2025

No incidents reported.

Sep 28, 2025

No incidents reported.

Sep 27, 2025

No incidents reported.

Sep 26, 2025
Zoom Chat, Zoom Message Reminder, and File Transfer/Transcoding Maintenance
Completed - The scheduled maintenance has been completed.
Sep 26, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 17:01 PDT
Scheduled - We will be performing maintenance for Zoom Chat, Zoom Message Reminder, and File Transfer/Transcoding services. Users may potentially experience a brief interruption of these services during the maintenance window.
Sep 26, 13:27 PDT
Web Backend Update: September 26, 2025
Completed - The scheduled maintenance has been completed.
Sep 26, 21:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 17:00 PDT
Scheduled - We will be performing an update to our Web Backend. Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010189 for more details.

Users may experience an interruption of service during the maintenance window.
Sep 24, 11:48 PDT
Zoom Transcription and Translation Maintenance
Completed - The scheduled maintenance has been completed.
Sep 26, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 17:00 PDT
Scheduled - We will be performing maintenance for Zoom Transcription and Translation services. Users may experience a brief interruption for these services during the maintenance window.
Sep 25, 19:30 PDT
Sep 25, 2025
Zoom Chat Maintenance
Completed - The scheduled maintenance has been completed.
Sep 25, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 17:00 PDT
Scheduled - We will be performing maintenance for Zoom Chat services. Users may experience a brief interruption for these services during the maintenance window.
Sep 24, 12:17 PDT
Sep 24, 2025
Zoom Events Update: September 24, 2025 (No Operational Impact)
Completed - The scheduled maintenance has been completed.
Sep 24, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 17:30 PDT
Scheduled - We will be performing an update to Zoom Events. Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010850 for more details.

There is no operational impact. All services will be available during this scheduled update.
Sep 24, 01:23 PDT
Sep 23, 2025
Zoom Contact Center Update: September 23, 2025 (No Operational Impact)
Completed - The scheduled maintenance has been completed.
Sep 23, 21:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 17:00 PDT
Scheduled - We will be providing an update to Zoom Contact Center. Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010978 for more details.

There is no operational impact. All services will be available during this scheduled update.
Sep 19, 19:00 PDT
Zoom Backend Maintenance
Completed - The scheduled maintenance has been completed.
Sep 23, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 17:00 PDT
Scheduled - We will be performing backend maintenance and updates for Zoom Chat, Zoom Rooms, Zoom Conference Room Connector, Live Streaming and Workspace Reservation. No operational impact is expected.
Sep 19, 18:56 PDT
Sep 22, 2025
Zoom Phone Update: September 22, 2025 (No Operational Impact)
Completed - The scheduled maintenance has been completed.
Sep 22, 21:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 17:00 PDT
Scheduled - We will be providing an update to Zoom Phone. Please refer to https://support.zoomgov.com/hc?id=kb_article_view&sysparm_article=KB0010190 for more details.

There is no operational impact. All services will be available during this scheduled update.
Sep 19, 18:59 PDT
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